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  • Balance a Cash Register Drawer Like A Pro: Tips and Tricks to Keep Cash Drawers in Shipshape

    Among the sea of tech wizardry, web-based applications and social media influence, the traditional stuff like the check-in at the hotel desk and tipping employees have maintained the conventionality of the industry.

    That brings us onto cash registers, which are paramount as well as traditional when it comes to modern retail or hospitality business operations. Being a traditional machine, it is easier to get wrong, so here we bring you this one-step guide for how to balance a cash register drawer.

    Firstly, come out of the notion that balancing a cash drawer is similar to balancing a check book, because it’s not. If you’ll fail to keep a record of your customer transactions for some time, you’ll eventually get off the track and struggle to keep track of your sales and incoming profit.

    Balancing your cash drawer should be an important part of your routine and done at least once daily, if not multiple times a day (with changes in employee shifts). Retailers who have a habit of opening their cash drawer just to deposit money and not calculating the amount at the end of the day are doing themselves a great disservice. In this blog, we breakdown why it’s important to and how you can balance your cash drawer(s) like a pro.


    Cashless payment options may be on the up, but cash is still king when it comes to consumers.

    As a merchant, you need to account for all the cash that enters your business, no matter the medium. Balancing a cash register drawer has to do with all kinds of payment methods including credit cards and checks. New payment methods like Apple Pay are gaining more popularity and need to be considered as well.

    This keeps track of all the profit your business brings in and gives a clear picture of where your business stands in financial terms. It even helps you forecast and plan for potential peaks and troughs your business will experience.

    We are not, in any way, telling you to not trust your employees, in fact, it’s good to maintain a reliable relationship with employees to boost their confidence. But because your business handles cash, there is always the option for the deceitful among the employees to take advantage.

    It has been estimated that businesses lose a small share of their annual revenue to employee theft. This doesn’t mean you need to watch your back at every turn as the business owner but it’s imperative for businesses to implement effective cash handling practises while dealing with cash.

    These practices will not only protect you as a business owner, but also your staff by holding all parties accountable to what goes in and out of your register. Most importantly, balancing your cash register help prevent shortages due to inaccurate cash handling or theft.


    Before getting into the process, take these points into consideration every time you balance your cash register.

    Allocate One Person to Each Drawer, If Possible

    It might be an easy way out to cut cost and have just one cash drawer for everyone, but it’s better to invest in more than a single cash drawer. When too many people have access to a single drawer or even a drawer key to the same till, the contents of the drawer become highly vulnerable to risk.

    Initiate the Day by Counting your Cash Available in Cash Drawers

    The first thing to do in the morning when you arrive at the store and the last thing to do at night before leaving the store should be counting total cash that’s already in the till.

    Keep a consistent and enough float in your register to give change to your customers. Though the amount of cash that needs to be in the till differs from business to business, $100 to $150 should be enough for a small business.

    Deposit Cash Throughout the Day

    A tidy cash register is a healthy cash register. Be sure to choose an hour when foot traffic is slow for this activity; lunch time is probably the best to deposit as well as count the cash present in the till and notice if there’s any difference from your initial morning count. Count in the witness of another employee, be it the manager or your most trustful employee. Ensuring two sets of eyes on each deposit and count will reduce the chances of counting errors.


    Now that you are aware of the basics, it’s time to get into the steps involved in balancing your cash drawers. To learn it by heart, simply print out the following list, stick on to the wall near each till and make it your team’s slogan.

    Determine your Ideal Starting Amount (float)

    While too much money in the drawer may incite theft, little or no money can prevent customers from completing their purchase. As mentioned earlier, it’s important to fill the till with a specific amount to give change to customers.

    Decide on the base amount of cash you’ll keep in each drawer to handle the transaction your employees encounter each day. For better understanding of how much money you should keep, take help from the day-to-day revenue reports.

    Keep One Employee Per Register

    We have mentioned this in our quick considerations above, but mentioning again because the more you hear it, the better you grasp it. So, bear with it.

    One employee per register means limiting the number of people who use each drawer. Limitation prevents cash drawer discrepancies and reduces workplace theft.

    Run an X Read

    When there’s a change in shift, run an X read in your POS system that allows the cashier to view a brief report about what value of cash is present in the drawer at any given time.

    Conduct the Physical Count

    Don’t depend entirely on technology and web-based reports, do the physical count as well. Tally up the sum of all coins, notes and eftpos receipts and compare the results to the totals on the X reads.

    Keep in mind that it’s not unusual to have a minimal amount of cash shortages and these are more common than surpluses.

    Don’t Forget the Cash Drop

    A cash drop is when a senior staff member manually removes or deposit cash in the drawer to keep up with the customer transaction and maintain the base level of cash.

    Over to You

    No matter how technologically advanced we become, some advancements just can’t replace the essence of traditional things like the process of balancing a cash register that every business in the retail sector follows digitally as well as manually.

    We hope you now have the required knowledge and cash management solutions to balance cash drawers between shifts and before you close out at the end of the business day.

  • Must - Have Salon POS Features to Boost Your Business Productivity

    Tanuj Rastogi January 16, 2019

    Business owners who fail to adopt digitalisation in their business are bound to struggle against their more modern & switched on competitors.

    The constantly advancing technology has made our day-to-day life easier. That said, avoiding digitalisation clearly means losing your competitive advantage to more switch-on retailers.

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  • CHECKLIST: Things to Keep in Mind for Effective Stock Control and Inventory Management

    Tanuj Rastogi August 27, 2018

    Gone are the days when retailers used to manage their inventory in a spreadsheet. With the rise of digitalisation in retail and the introduction of new technologies and software, it has become much easier for retailers to operate their business.

    However, small retailers operating on a tight budget still record their inventories in a hand-made worksheet. By doing so, they are consuming more time in digging through files, manually writing product status and most importantly they do not get alarmed about potential stock-out situations.

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  • How to Win Customer Trust When Building A Retail Business from the Ground Up

    Tanuj Rastogi July 24, 2018

    There’s an endless spectrum of proven strategies, tips and tactics out there or businesses to acquire new customers, remarket to existing customers, boost sales and revenue.

    However, when you are starting a new retail business with zero customer and sales in your account, the situation may be a bit different and challenging. Since you have no customers at this point, there are no reviews, no social reputation and no recommendations to leverage. Due to lack of these resources, any individual to visit your brand-new store would know nothing about your products, quality, customers service and thus would find it difficult to trust your business.

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  • Common Issues with POS Systems and How to fix them to Boost POS Efficiency

    POS solutions have revolutionised the way retailers used to record and process sales at the point of sale years ago. Today, more and more retail businesses are abandoning traditional cash registers to adopt the POS technology with the intention to inculcate speed and efficiency into their business.
    While POS systems are helping retail establishments to grow by leaps and bounds, we can’t deny the fact
    they are still a piece of machine including a complex assortment of hardware and software that are certainly vulnerable to failure.
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  • How to Utilise POS Data to Improve Your Customer Experience

    One of the most inevitable elements of retail business, POS systems are much more than just a cash register. Though these systems are typically used as advanced machines to process customer transactions and record sales, the significance of data that POS systems collect through daily transactions can’t be overlooked.

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    If you are running a retail store, you are going to require a system that tracks inventory, rings sales and helps grow your business. “Point-of-sale” system does all this and more. POS systems not just ring up sales, but they collect vital, real time information about your customers and inventory. Retail POS terminals ensure that you capture every sale transaction and allow you to streamline time consuming administrative tasks.

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    Whether you own a single or multiple location business, an ideal POS system can optimise your retail business, by processing sales, tracking inventory, taking care of reporting and accounting of your business and managing your inventory effectively. Rest easy with POS sales system that manages every aspect of your retail store. Robust functionality and unmatched features of POS systems are designed to help multiply your revenue and your business.

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