9-Pin Impact Kitchen Printer
Element RW337D Dot Matrix Kitchen Printer
Impact printing that keeps working in hot, steamy, greasy kitchens where thermal paper fades.
Plain paper, 3 widths
Impact (ribbon)
4.7 lines/sec
Ethernet / Serial / USB
Auto-cutter
The Element RW337D dot matrix kitchen printer is a rugged 9-pin impact receipt printer built for back-of-house use. Because it strikes a ribbon onto plain bond paper rather than relying on heat, it keeps printing clear, legible kitchen order tickets (KOTs) in the hot, steamy, greasy conditions that cause thermal paper to fade. It is the right choice for kitchens, bars and food-prep stations that need reliable order tickets terminal after terminal.
Why choose the RW337D
Prints through heat and steam
Impact printing stays legible where thermal paper goes blank in hot kitchens.
4.7 lines per second
Quick ticket throughput so orders reach the line without a queue.
Built-in auto-cutter
Cleanly cuts each ticket, rated to 1.5 million partial cuts and 1.0 million full cuts.
Easy drop-in paper loading
Clamshell cover and drop-in plain-paper rolls make reloads and maintenance fast.
Ethernet, Serial and USB
Three interfaces let it sit on the network or wire straight to a POS terminal.
Built for long shifts
Anti paper-jam design, 64K receive buffer and a print head rated to 300 million impacts.
1.5M
cutter cuts (partial)
Made for the kitchen line
Send orders from the front counter or POS straight to the pass. The RW337D sits on the network over Ethernet (or connects via Serial or USB), strikes each KOT onto plain bond paper, and the auto-cutter drops a clean ticket every time. With dual-colour printing you can highlight rush or modifier lines, and the drop-in clamshell makes a paper or ribbon swap a few-second job between covers.
Specifications
| Brand | Element |
| Model | RW337D |
| SKU | PRELRW337D001 |
| Print method | 9-pin impact dot matrix (ribbon) |
| Print speed | 4.7 lines per second |
| Colour printing | Dual colour |
| Paper | Plain bond paper, three widths |
| Auto-cutter | Yes (1.5M partial cuts / 1.0M full cuts) |
| Print head life | 300,000,000 impacts |
| MCBF | 18,000,000 lines |
| Receive buffer | 64K |
| Code pages | 17 supported |
| Interfaces | Ethernet, Serial, USB |
| Power | Built-in power supply |
| Colour | Black |
| Warranty | 12 months return to base |
What's in the box
- Element RW337D dot matrix kitchen printer
- User guide
- Warranty card
Frequently asked questions
Is the RW337D thermal or impact?
It is a 9-pin impact dot matrix printer, not a thermal printer. It strikes a ribbon onto plain paper, so the print does not fade in heat or steam. That is exactly why it is used in hot kitchens where thermal printouts would go blank.
What paper and ribbon does it use?
It prints on plain bond paper rolls (available in three widths) and uses a compatible impact printer ribbon cartridge, not thermal rolls. Keep a spare ribbon on hand so you can swap it when print starts to fade.
Does it have an auto-cutter?
Yes. A built-in auto-cutter trims each ticket, rated to 1.5 million partial cuts and 1.0 million full cuts.
Which connections does it support?
Ethernet, Serial and USB. Ethernet lets the printer sit on your network for multi-terminal setups, while Serial or USB wires it directly to a single POS terminal.
Will it work with my POS software?
Most kitchen-ticket and POS systems can drive an Ethernet, Serial or USB impact printer, but support varies and some cloud POS platforms (for example Square) only list specific hardware. Check your POS provider's supported-hardware list or call us on 1300 026 062 before ordering.
It is not printing over USB. What should I check?
Install the printer driver first, then connect the USB cable. Connecting USB before the driver is installed is the most common reason a new printer will not print. Also confirm the ribbon and paper are loaded correctly under the clamshell cover.
Why use it in the kitchen instead of a thermal printer?
Thermal paper darkens and fades when exposed to heat, steam and grease, which is normal in a working kitchen. The RW337D prints by impact onto plain paper, so kitchen order tickets stay readable through the whole service.
Where it is used
- Kitchen order ticket (KOT) printing at the pass
- Bar and beverage stations
- Hot, steamy or greasy back-of-house environments where thermal fades
- Networked, multi-terminal hospitality POS via Ethernet
- Cafe, restaurant and food-prep order routing
Keep it stocked
The RW337D runs on plain bond paper rolls and needs a compatible impact printer ribbon cartridge (not thermal rolls). Stock up so the kitchen never runs dry mid-service.
Shop paper rolls
The Element RW337D (SKU PRELRW337D001) is a 9-pin impact dot matrix kitchen printer that prints kitchen order tickets onto plain bond paper using a ribbon, at 4.7 lines per second with dual-colour printing and a built-in auto-cutter (1.5 million partial / 1.0 million full cuts). It offers Ethernet, Serial and USB interfaces, a 64K receive buffer, support for 17 code pages, a built-in power supply, anti paper-jam design, a print head rated to 300 million impacts and an 18 million line MCBF, and ships with a 12 month return-to-base warranty. As an impact printer it stays legible in the heat, steam and grease of busy kitchens where thermal paper fades, making it suited to KOT, bar and back-of-house printing.
Element · RW337D · PRELRW337D001 · Impact Dot Matrix Kitchen Printer · POS Sales Australia · 1300 026 062
1300 026 062
